Hotel Reservations – Housing Bureau: Pasadena Convention and Visitors Bureau (CVB)Hotel reservations for the meeting must be made through the Housing Bureau. The special discounted hotel rates for the meeting are not offered if you call the hotel directly.
Reservations - Housing Bureau: Pasadena CVBInternet: http://resweb.passkey.com/go/apsPasadena Toll-free in North America: +1.800.307.7977 International: +1.800.307.7977Call center open Monday – Friday, 9:00 a.m. – 4:00 p.m. (PST)Fax: +1.626.795.9656
Questions? E-mail: firstname.lastname@example.org
Special Accommodations Indicate any special needs you may have when making reservations either online or by telephone.
ConfirmationsConfirmations will be e-mailed to attendees making reservations using the Internet if an e-mail address is provided. Confirmation numbers will be given to attendees making reservations by phone.Room Deposit, Payment Methods, and TaxAll rates are per room per night and are subject to 15.065% tax (subject to change). Reservations will not be accepted without a valid credit card guarantee of one night’s room rate plus tax for each room reserved.
CancellationsAfter July 3, 2015, rooms and rates are subject to availability. Cancellations within 24 hours of the day of arrival will forfeit the entire deposit. Early departures are subject to penalties set by the specific hotels. Credit cards will only be charged if cancelled within the penalty period. A charge of the first night’s room and tax will be applied and/or forfeited if you do not cancel or do not arrive (no show).
WARNING Regarding Unauthorized Contacts by Companies Offering to Book Your Hotel ReservationsIf you are contacted by Global Housing Corp., Exhibition Housing Services, Convention Expo Travel (CET), BookMyRooms.com, or anyone claiming to book hotel rooms or travel on behalf of APS, DO NOT book your travel or hotel reservations with any caller or email claiming to represent APS. APS does not authorize outside booking agents for any APS meetings. These companies may be offering hotel rates that are above/below the APS-discounted convention rates published on the APS Annual Meeting website. No one can book hotel rooms at rates lower than APS-contracted rates over APS Annual Meeting dates at the APS-designated hotels.
Many of these organizations ask for full payment upfront. Please also be advised that once you sign any agreements (i.e., credit card authorization forms), APS cannot guarantee that you will get your money back. Be aware that reservations booked through these companies may not be honored by the APS-contracted hotels and APS will not guarantee these reservations. If you have been contacted by any housing service company, or if you have any questions/concerns, please contact Betty Ford, APS Director of Meetings, at email@example.com or call +1.651.454.7250.