Resellers and University BookstoresTo recieve a discount you will need to order through Customer Care (see contact details below), please do not order through the online bookstore.
Mailing AddressAPS PRESS Customer Care3340 Pilot Knob RoadSt. Paul, MN 55121United States of America
DiscountsBooks and Other Publications: Resellers and University Bookstores will receive a 20% discount off most list prices for authorized resellers. Introductory prices or other special offers are not valid for Resellers and University Bookstores with their discount. Not valid in combination with any other discounts.
Shipping to U.S. AddressesStandard Shipping and Handling to the Continental United States via UPS Ground with delivery in 4 to 10 business days after payment is processed. Expect 5 to 12 business days for Alaska, Hawaii, and Puerto Rico. Optional expedited shipping is available for an additional fee. Please contact APS PRESS for a price quote.
Shipping to Addresses Outside the U.S.International Airmail generally delivers within 3-6 weeks; and delivery to Canada and Mexico is approximately 2-4 weeks. Please contact APS PRESS for a price quote.
Credit AccountsPrepayment is required on all orders unless credit is established. Proforma invoices will be generated upon request. To open a credit account, please provide:
1. Names of three U.S.A. publishers with whom you have active accounts. Include company name, contact, address, telephone, fax, and e-mail address.
2. Name, address, telephone, and fax of bank holding your business accounts.
3. Your name, address, telephone, fax, e-mail address.
For credit account customers, payment is due 30 days from date of invoice. Prepayment is required on journal orders. Orders from customers with an unsatisfactory payment history require payment in full. Other restrictions may apply.
ReturnsUniversity Bookstore Textbook Returns: Overstocks must be returned within 6 months of invoice date. A 15% or minimum of $10 restocking fee will be deducted from the credit due ($100 maximum restocking fee).Returns From Other Resellers: A request for return must be received within 30 days of date of receipt. A 15% or minimum of $10 restocking fee will be deducted from the credit due ($100 maximum restocking fee).Returns must be approved in advance. Please include original invoice number, date, and specify reason for return. Buyer will pay all shipping and handling charges on returns for any reason other than damaged or defective goods. Claims on damaged or defective goods must be made within ten days of receipt by buyer. Damaged goods will be replaced with identical goods in proper condition. Credit is calculated at actual discounted price when the buyer purchased the order. To apply credit invoice on future orders, the buyer will need to reference the credit invoice number or include a copy of the invoice with the order. No cash refunds. Vat NumberPlease note your VAT number on your order if you are a member of the European Community.
TERMS SUBJECT TO CHANGE WITHOUT NOTICE APS PRESS Customer Care3340 Pilot Knob Road, St. Paul, MN 55121United States of AmericaTOLL-FREE 1-800-328-7560in the U.S.A. and most of Canada8:00 a.m.- 3:30 p.m. CST.Phone +1.651.454.7250Fax +1.651.454.0766E-mail firstname.lastname@example.org